Contact information
Refund Policy
At APEX 365, your satisfaction matters. If you're not completely happy with your purchase, we're here to help.
Returns We accept returns within 30 days of delivery. Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
Non-returnable items
- Final sale items
- Intimates and swimwear
- Items damaged due to misuse
How to start a return Email us at support@apexlifeglobal.com with your order number and reason for return. We'll respond within 2 business days with return instructions.
Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 5–10 business days.
Exchanges We offer exchanges for different sizes or colors of the same item, subject to availability.
Shipping costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.